E-Commerce Department
| Position | |
| Project Manager | Find Out More |
| Operation Executive | Find Out More |
| Data Analysis | Find Out More |
Project Manager
[ Closed ]
What You Will Do
- Ensure solid turnover and meeting long-term & short-term sales targets for the related products in E-commerce area.
- Develop Lazada/Shopee e-commerce business model. Based on market dynamic to develop new business opportunities in between clients & platforms.
- Work closely with brands to business development. Include route market strategy, promotion plan, trading terms, CRM, accounts sell in/through/POS/inventory management etc.
- Work closely with platform for an overall strategy in platform
- Lead and effectively conclude annual negotiation with assigned customers
- Coordinate in advance with all functions to ensure the “go to market” solutions will be successful.
- Drive POS with creative thinking and innovated marketing program in e-commerce platform.
- Customer relationship management through effective communication and cooperation with the Lazada/Shopee key function key person. To get platform preference resource support to us.
- Data analysis. Daily analysis data to find improvement area and catch sales opportunities
- Regular reporting of market intelligence, including market trend of product development, competitors’ activities, etc
What You Will Need
- Candidate must process at least a Bachelor's degree in Business Administration, Management, Marketing or related field.
- At least 2 year experience in the sales and marketing field. 2-3 years’ E-commerce experience.
- Required language(s): Fluent in English, Mandarin will be plus.
- Learning fast, with diversify thinking and innovation capability.
- Strategic thinking and business development experience.
- Business Analytical skills and Profitability analysis
- Creative problem-solving skills for complex business challenges Sound decision making that benefit the organization
- High quality verbal communication, especially around strategic direction
- Strong negotiation skills in tense situations as well as resolving conflict Education and Experience
- Experience in E-commerce account management,
- Experience in key account management
- Experience in distributor management
Operation Executive
[ Open ]
What You Will Do
- Manage online store and lead internal team to achieve sales KPI and customer satisfaction
- Serve as the “Ambassador of JetCommerce" and lead the communication between brands, platform, and third party service provider
- Manage fast-growing e-commerce sales of large brand owners through their online channels and initiative channel
- Work and cooperate with other departments to ensure that everything is ready for go-live: warehouse, customer service, business development, marketing, account, etc.
- Ensure optimal product presentation and visibility on online channels
- Maintain customer relationships and retain consumer satisfaction
- Ensure operational performance on all areas
- Oversee and make sure that all works are done correctly and effectively in a timely manner.
What You Will Need
- Candidate must possess at least Bachelor's Degree/Post Graduate Diploma/Professional Degree from any major
- Fluent in Mandarin and English
- Experience in customer retail management
- Knowledge of online technologies and their use in delivering customer and business benefits
- Experience in running operational team and in improving business processes
- Ability to develop relationships with appropriate teams regarding delivery processes
- Familiar with E-commerce retail environment in local Malaysia.
- Good Microsoft office skills, particularly in excel.
Data Analysis
[ Closed ]
What You Will Do
- Support ad-hoc analytical as needed to support hypothesis development efforts
- Develop custom reporting via excel and tool to provide valuable information to stakeholders and leadership.
- Work with business leaders & clients in building the reporting logic that will produce analytical measures to tell the story of what is happening in the business. This requires a strong understanding of business processes and data flows.
- Complete analysis on current state for defined site sections to identify opportunities for improvement and create general success metrics based upon the defined business objectives;
- Create automated dashboards to measure KPIs and performs data validation;
- Recommend and run A/B or multivariate tests and assess test status using statistical analysis;
- Responsible for ensuring the accuracy of data and reports to ensure a high quality of standards
Minimum Requirement
- Candidate must possess at least a Bachelor's Degree in Information System or Computer Science, Math, Engineering, Operation Research, or quantitative disciplines desired or equivalent.
- Experience with data analytics, with e-commerce orientation (mandatory);
- Strong in Microsoft Office skills, particularly Excel Excel and SQL skills.
- Strong English skills, both written and spoken;
- Excellent strategic thinking and analytical skills, ideally developed in a commercial role preferably within an Internet or retail/consumer products business and/or management consulting;
- Experience leveraging data and analytics to solve real-world problems and create new solutions;
- Can change directions quickly to respond to new information and changing circumstances;
- Knowledge of web development (e.g., HTML, Javascript, etc.) is a plus.
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